Our Family Business History

Petscorner First Shop
our first shop... we’ve come a long way!

August 12, 1968

1968 was a very important year in world history. The first manned orbit of the moon, the Beatles recorded “Hey Jude”, the hippie movement was on the wane, and most importantly Mark and Sandra Richmond opened a small pet shop in Haywards Heath.

Coming from a farming background, they took their knowledge and love of animals, and turned the first Pets Corner into a local hub for animal lovers.

Mark, Sandra and a young Dean
Mark, Sandra and a young Dean

The 70s

Mark and Sandra spent the 70s building the business as the pet market evolved and they moved to a slightly bigger shop in South Rd. Whilst raising their family as well as countless chickens, cats, dogs and other animals that their kids brought home...

Hove
Oh we do like to be beside the sea!

August 12, 1983

1983 saw the launch of the second Pets Corner store in George Street, Hove.

Even at this early stage of our development, we took pride in selling the best quality products. Our friendly, knowledgeable staff were already offering good advice to customers on food types to suit the individual needs of their pets; core values that remain to this day.

Hove
Probably worth a few quid now!

1986

To earn a bit of extra pocket money, Dean started building rabbit runs and bird feeders by hand in his parent’s garage. “Back then pet products weren’t particularly well made, and Dean saw a gap in the market for some hand made British craftsmanship!”

Dean used to work on the tills!
Dean used to work on the tills!

April 2, 1992

A young Dean ran our third store in Brighton which trialled a new concept of operating as a concession located within a garden centre.

Building on the work of Sandra and Mark Richmond, Dean worked hard to cement Pets Corner as the destination for quality pet products with qualified advice from knowledgeable staff. This became the foundation of The Pets Corner Difference.

Pets Corner Team
Our amazing team has started to grow, many are still with us today as senior management!

1994

Crawley was store number four. From this base, we went on to launch more and more stores to keep up with the demand for better quality pet products.

Our amazing team was beginning to grow, and many faces seen here are still with us today as senior management!

Ethical Breeder

1995

Our staff training and animal practices are by now the best in the industry as the only chain of pet stores offering pet birth certificates, a 21 day Health Guarantee and Sex Guarantee which is still unmatched to this day!

We continue to pride ourselves on having the very best animal welfare practices in the industry however we are always looking for further ways to improve. Learn more here.

Jon & Lucy in our Horsham training centre
Jon & Lucy in our Horsham training centre

2001

The turn of the millennium saw us open the first ever retail training classroom within our head office in Crawley. We have now expanded to 7 classrooms all over the UK with 10 highly skilled trainers teaching over 20 courses.

Looking for our next challenge

2002

Looking for our next challenge and all the waste produced by the pet industry we turned our attention to the environment.

We’ve come a very long way since then and use LED lighting in all our stores, only buy renewable electricity and contribute zero waste to landfill.

Learn more here.

MORE pack shots
Back when glossy packaging was trendy!

2008

We launched our first tailored pet food with MORE being the UK’s first to use naturally preserved ingredients.

Petscorner Awards

2014 & 2015

In 2014 we were delighted to be awarded with ‘Pet Retailer of the Year’ from the Pet Industry Federation which we’ve since won again in 2015 and 2016! Our animal welfare work was also rewarded by Rabbit Welfare Association & Fund.

Neil McAdam - Mcadams pet food
Neil McAdam with the handsome Dexter

2015

In 2015 we helped develop McAdams which is the pinnacle of pet nutrition and made only using whole free range chickens and other quality meats. It was a world first!

Pet Practice Milton Keynes
Pet Practice Milton Keynes

2015

Ben Johnson’s Pet Practice joins the Pets Corner group to enable us to combine our shops with his well respected veterinary surgeries.

A newly refurbished Pampurred Pets site in Burgess Hill
A newly refurbished Pampurred Pets site in Burgess Hill

May 2016

Pampurred Pets was a chain of pet stores that shared Pets Corner’s vision and values, so we decided to team up, making us the second largest chain of pet stores in the country.

Dogwood Pet Grooming Spa opens in Camberley
Dogwood Pet Grooming Spa opens in Camberley

2017

The UK’s first Natural Pet Grooming Spa opens in Camberley with over 60 more planned in existing Pets Corner stores.

Yora insect protein dog food

2018

Another landmark in pet nutrition saw us release the world’s first sustainable dog food, Yora. At Pets Corner, we have always had the environment and animal welfare at the heart of our business, pushing us to develop the first pet food made using insect protein.

2018