- Pets Corner UK Ltd
- Terms & Conditions
- Privacy & Cookie Policy
- Statements
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Regular orders appear on your doorstep like magic!
Setting up On Repeat is easy! Simply select the schedule on any product page and checkout like normal.
Our On Repeat fairies keep track of your repeat cycle and magically process your order, so you don't have to.
We'll process your order on the next working day and deliver with a 1 hour time slot. If you’re not going to be in you can reschedule to suit you, free of charge!
Cancel, Pause or Amend your On Repeat order at any time, easy as pie. Contract free and no hidden costs.
On Repeat is available on most of our products. Simply select an item you'd like to place for repeat ordering and choose from a predefined schedule.
Try nowIf you need something a little more bespoke we now offer Custom Durations.
Choose the size bag of dog food you need and customise the amount of days or weeks that suit you best.
Try nowCalculate a completely bespoke schedule with our On Repeat calculator, powered by PetFoodExpert.
Once these 3 steps are complete you’ll be returned a Cost per day and an estimation on how long your bag will last.
Try nowAdd the product into your basket and checkout like normal. Your repeat order is contract free so there's no need to feel committed and it can be cancelled at any time.
You'll have complete control over your On Repeat orders. Giving you the flexibility to edit billing information, change delivery details, pause and cancel. You can also track your order history and see your next On Repeat date.
Our cat food is delivered every 4 weeks guaranteed without having to worry about running out – Top service from Pets Corner with set up of On Repeat very user friendly.
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Very easy, very clear and easy to follow steps.
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Yes! Firstly we don't store your credit card data on our servers. At the point of your first order, your card data is sent and stored with SagePay, our PCI Level 1 compliant payment partner.
The short answer is No. We don't use credit card details to bill subsequent On Repeat orders. Instead, we use last transaction information that SagePay stores on our behalf. Not retaining or using your credit card details keeps everything super safe.
You can only change your card if it fails to charge on a repeat cycle. Once failed, you will receive an email stating that the card has been rejected, please follow the link to set up the new card and reactivate the order. Alternatively, feel free to cancel the current order and set a new one up with your new card details.
If the last transaction information can't be charged your On Repeat order will go into a paused state. At this point, you'll receive an email asking you to add a new card. Simply login and add a new card.
There are a number of reasons for not being processed. Three of the most common reasons are:
Your card has expired
There are not enough funds against the card to process the order
Your last On Repeat order has been cancelled, refunded or partially refunded
If this happens, you're On Repeat order will be paused and we will email you. Simply add a new card to re-start On Repeat
Going on holiday or not quite finished your last order? No problem! You can pause and restart your On Repeat order at any point. Simply login to your dashboard, navigate to your repeat orders and set them to pause.
We'll be sad to see you go, but you can cancel you're On Repeat order at any time. There are no contracts and you're free to leave at any time.
On Repeat orders processed before 5pm, will be dispatched via DPD on a next working day process. Order's processed after 5pm or over the weekend will be dispatched the next working day.
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