website by vektor
Simple & Secure
Setting up On Repeat is easy! Simply select the schedule on any product page and checkout like normal.
Works like magic
Our On Repeat fairies keep track of your repeat cycle and magically process your order, so you don't have to.
Fits your Schedule
We'll process your order on the next working day and deliver with a 1 hour time slot. If you’re not going to be in you can reschedule to suit you, free of charge!
Cancel, Pause or Amend your On Repeat order at any time, easy as pie. Contract free and no hidden costs.
Frequently Asked Questions
Is On Repeat secure?
Yes! Firstly we don't store your credit card data on our servers. At the point of your first order, your card data is sent and stored with SagePay, our PCI Level 1 compliant payment partner.
Is my card used to charge future transactions?
The short answer is No. We don't use credit card details to bill subsequent On Repeat orders. Instead, we use last transaction information that SagePay stores on our behalf. Not retaining or using your credit card details keeps everything super safe.
What happens if my credit card can't be charged?
If the last transaction information can't be charged your On Repeat order will go into a paused state. At this point, you'll receive an email asking you to add a new card. Simply login and add a new card.
Why has my On Repeat order not been processed?
There are a number of reasons for not being processed. Three of the most common reasons are:
- Your card has expired
- There are not enough funds against the card to process the order
- Your last On Repeat order has been cancelled, refunded or partially refunded
If this happens, you're On Repeat order will be paused and we will email you. Simply add a new card to re-start On Repeat
Can my On Repeat order be paused?
Going on holiday or not quite finished your last order? No problem! You can pause and restart your On Repeat order at any point. Simply login to your dashboard, navigate to your repeat orders and set them to pause.
Can my On Repeat order be amended or updated?
Absolutely! You can add to your repeat order at anytime. You can also change the On Repeat schedule or even have it processed immediately, handy if you're running out a little early.
Can I cancel my On Repeat order?
We'll be sad to see you go, but you can cancel you're On Repeat order at any time. There are no contracts and you're free to leave at any time.
When will my On Repeat order be delivered?
On Repeat orders processed before 2pm, will be dispatched via DPD on a next working day process. Order's processed after 2pm or over the weekend will be dispatched the next working day.
Try it Today!