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We’re celebrating 50 years of caring for your pets
15 February 2018
2018 marks an important milestone for Pets Corner as we celebrate 50 years since we first opened our doors and started providing pet care services. Over those years we’ve grown from a single shop in Haywards Heath, West Sussex, to 149 stores across the UK with an extended ‘family’ of offerings. But no matter how much we’ve expanded, we’re proud of the fact that we’ve stayed true to our original ethic of putting animal welfare and customer service first.
In the year that man first orbited the moon, Pets Corner was founded by Mark and Sandra Richmond, both avid pet parents, who came from a farming background and brought their knowledge of animal care to their new enterprise. And the business remains a family-focused affair today, with Mark and Sandra’s son Dean now at the helm.
Dean learnt his trade in the Brighton shop and started to define the company’s philosophy of offering the best quality pet products, sold by specially-trained staff. The cornerstone of The Pets Corner Difference was founded. Through our shops located within garden centres and our independent stores, we’ve built up years of knowledge and expertise so that you can rest assured that we know what we’re talking about when it comes to offering advice and trusting in the products we select.
In our 50-year history, one of the things we’re particularly proud of is the quality of the brands that we’ve sourced and now stock in our shops. As the pet food industry has revolutionised, we feel we’ve had a part to play in this development by demanding better quality ingredients, rejecting products which didn’t meet the standards we believe in, and by partnering with suppliers that share our approach.
Wherever possible we support local industry by choosing products made by entrepreneurial companies across the UK. From sustainably-sourced fish treats from Grimsby to home-grown wild bird feed, we really do represent the best of British. And when we say the food doesn’t contain any nasties, we can guarantee it, from manufacturers like MORE, Greenacres and McAdams.
Always keen to find ways to improve our service to you, our business has taken some exciting new turns in recent years, and our ‘family’ has expanded to incorporate organisations which share the same values and outlook as Pets Corner. Well-respected veterinary surgery group Pets Practice combined with us and last year we launched our first four Natural Pet Grooming ‘Dogwood’ Spas so that your canine buddies can be pampered while you pick up essential supplies.
Our Managing Director, Dean Richmond, comments: “As we celebrate our 50th anniversary, it’s also a time to take stock and look back on our development into one of the biggest pet stores in the UK. My thanks go to everyone who has helped us along the way, including our loyal customers who come back time and again – we’ve enjoyed meeting you and your furry friends - and sharing your love for your animals.
"We believe that our fabulous team of staff is pivotal to our success. Each member is coached in our own Training Academy by qualified experts, so that whenever you step into our stores you will be greeted by someone who is passionately committed to helping. And this will always remain at the heart of everything we do.”
If you’d like to find out more, or simply want to come in and see what makes Pets Corner different, find your nearest store.