Have you heard about the Pets Corner Difference? If you haven’t, please read on as it most certainly involves you! The Pets Corner Difference is all about making you, the customer, as happy as we can possibly make you. This includes giving you the best possible customer service by training our staff to listen and share their experiences, may I also include that our staff are trained to the higest standards so they can give you top quality advise. It’s also about helping your pocket and by that we mean selling you products that are made to last and backing that theory up with our 100% satisfaction guarantee! This blog post can you give you a quick update about what exactly we are upto in Pets Corner headquarters!
Sharing our Experience
We opened our first small pet shop in 1968 at the peak of the flower power movement. We’re still run by the same family and our founding principles of providing pets with the best quality nutrition, care and toys, and offering qualified advice to customers still stand strong. Since we opened we have learned what our customers want and need from a local pet store. We are still learning today and have built a strong team of experts in animal care, nutrition and husbandry. We train our staff to the highest possible standard so that they can give you the advice that you need on a range of topics from animal nutrition, skin and coat problems, behavioural issues and more. So if you have any questions please don’t hesitate to ask, they love to impart their knowledge!
For years we have done our best to reduce waste, the amount of energy we use and increase the amount we recycle.
- We buy our electricity from renewable resources and only use low energy lighting solutions.
- We only use environmentally friendly cleaning products, apart from the small amount of animal safe disinfectant used in our animal units.
- We have introduced an Eco-bag for only £1.39, all of the proceeds of which go to our supported charity, Canine Partners.
- We recycle 99% of our rubbish and the remaining waste is mainly biodegradble.
Better Value Through Quality
We believe that spending a little more on better quality products that are made well and last longer provides you with better value in the long run. That’s why our rubber balls are stronger and bouncier, our chews are tougher and our knots are 100% cotton. These better quality products may cost a little more, but they last much longer and save you money!
We have always been at the forefront of innovation in the pet industry in the UK, and we instigated many industry firsts including sealed livestock units, animal birth certificates, a dedicated training program for staff and services such as in-store nutritionists, animal behaviourists, pet microchipping and our 100% satisfaction guarantee. We strive to be with new innovation and customer services and will continue to offer our customers the ultimate pet shopping experience. The secret of innovation is being open to ideas, and our customers continue to inspire our efforts. So please, if you have any suggestions for how we can improve our service please contact us.
100% Satisfaction Guarantee
Last but not least. We are so proud of our staff training and knowledge, quality products and animal welfare that we offer a 100% Satisfaction Guarantee across our stores! We want you to be totally satisfied with your purchase. So if you get home and the new pet bed doesn’t match the wallpaper or Billy the Budgie doesn’t like his cage we will refund you in full, no problem. We cannot issue a refund without proof of purchase so please keep hold of your till receipt.